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Relationships, Rights, Responsibilities

These polices include how the library relates to the city and the county, customer service, rights and responsibilities.

Suggested content for policies on Relationships, Rights and Responsibilities:

  • Internal relations
  • Board / director, board / staff, director / staff
  • Friends groups and volunteers
  • Library Foundation
  • Iowa Library Service Areas
  • State Library
  • Iowa Library Association (ILA)
  • American Library Association (ALA)
  • External relations
  • Customer service
  • Marketing and public relations
  • Library and funding bodies (city, county, etc.)
  • Customer rights and responsibilities
  • Customer dress code
  • Acceptable behavior
  • Unattended children
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